Returns & Refunds
Your satisfaction is our priority
30-Day Return Policy
We offer a 30-day return policy on most items. If you're not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange.
Return Conditions
To be eligible for a return, items must meet the following conditions:
How to Return an Item
Follow these simple steps to return your purchase:
Contact us via email to initiate return
Wait for return authorization (RMA) number
Pack item securely with RMA number visible
Ship to our returns address
Refund processed within 7-10 business days after receipt
Returns Address
Please send your return to:
Faith Store Returns Department ,
Important: Please include your RMA number on the outside of the package.
Need Help?
Our customer service team is here to assist you with returns and refunds.
Frequently Asked Questions
When will I receive my refund?
Refunds are typically processed within 7-10 business days after we receive and inspect your return. The refund will be credited to your original payment method.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.
Can I exchange an item?
Yes! If you'd like to exchange an item, please contact us first. We'll be happy to help you find the perfect replacement.
What if my item is damaged?
If you receive a damaged item, please contact us immediately with photos. We'll arrange a replacement or full refund at no cost to you.
Ready to make a return?
Contact our customer service team to get started